Here's how to do a Figjam UX workshop step by step:
Why am I telling you this now? Because this free Figjam Persona and User Flow Workshop template showcases this process perfectly. It's extremely well structured and follows the steps above exactly.
What this means is that this workshop template is a great template to use to identify user groups (also termed stakeholders, personas) and identify step by step actions they do when interacting with your website of application. Even if you've never hosted a workshop before, this is a great beginner template to use.
The only tweaks we would make would be to not only have 'interests' and 'frustrations' but also add 'roles and responsibilities' and 'opportunities/pain relievers' to the 'Persona creation' section. The 'user flow' section should also be much, much wider as people usually take 6-12 steps to complete an action not 5.
To access this free Figjam persona and user flow workshop template: click the 'Get Figma File' button below and then click the 'Open in Figjam' button on the subsequent page.
Author: Simon Fairhurst